1/help for specific device where Web Safe is not working. on 06-05-2023 22:30. com and we’ll look into them. 2021; How to get a 10% speed boost on Virgin Internet FOR FREE. How to Watch Porn Safely – 7 Tips. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. After that, it’s just £3 per month (or £30 a year). It’s easy to customise by clicking on the Categories, Websites or Set timer filters. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 222 and 208. A new secure password will be generated for you. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. The computers and devices you wish to authorise are set up so that. Staying safe online with Virgin Media Web Safe. And finally, you can add timing restrictions. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. Email address. on 19-07-2023 09:00. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Virus SafeVirgin Plus is Mobile, plus Internet, plus TV, plus so much more. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. We do not use any VPN and I have checked that our AS is "Virgin Media". Log in to your Virgin Media account using your email address and password. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. Thirdly, Virgin Media uses a Child Safe feature that lets you restrict websites unsuitable for children. 5GHz is a less congested frequency, so you get faster. Go to My Account and register for Virgin Media Internet Security to start your three-month trial today. The feature is designed to filter harmful and unsuitable websites from surfing so your entire household can be completely safe. I'll forward it on to VM as well. 2021; Preview: Virgin Media's Intelligent WiFi Plus Pods. Malware & Porn. Same issue as the previous account holders posted. Our Virgin TV V6 box, where awesome entertainment comes together. This setting is useful if you want to turn off parental controls on a child’s iPhone. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. 1. But if I could create a guest network, then make my kids' devices connect to that, and enable Web. We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. SpeedVirgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Website being flagged by Virgin Media's "Web Safe" security feature. on 21-04-2023 13:44. 168. Virgin Stream hub offering money-back for. Hi, I've noticed the VM web safe is not working properly. Get, Create, Make and Sign . Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. Available with M50 broadband or faster. 1 into the address bar of your browser. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Further exclusions & legal stuff apply. If VM block your own server, then maybe it's on a blocklist of known spam IPs, meaning your own VM IP is listed as bad. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. All Rights ReservedA warm welcome and thanks for posting on our community forums. Customer since 1993. 4. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. At least 30Mbps download speeds in every room or £100 one-off credit. Go to Account settings, then Account details b. Your - 5083340 - 2How to protect your computer | Virgin Media Help. com 9. Any website unsuitable for children is blocked by default. 1. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. I do not pay the extra £3 a month for the internet security. Click here to view more details on content filters from Virgin Media’s Web Safe. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. I just got a URL from the IT team for the VPN. 1. Web Safe is not automatically turned on for customers joining before this date. g. Virgin Media Web Safe: Home phone: Optional: Anytime calls: £10/mth (inc. Now costing just £27 per month on an 18-month contract, Virgin Media’s M350 broadband-only package is discounted by a whopping 52 percent this Black Friday, down from its normal price of £56 per month. My question is why are so many Virgin media users seeing these Access Denied issues compared to other service providers? 0 Kudos Reply. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. For a single one, you may be able to get an exemption. appreciate the help. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Toggle the button next to Child Safe option to turn it Off. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereIf you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. Usually, malware is installed accidentally. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. The VM website is constantly being tweaked. Options. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. There is no longer a Windows Store TVGO app, however Windows devices can use the website, and install the web app that is offered when visiting the website. I'm not a Virgin media customer, only Virgin mobile, and I can't access the websafe settings unless I set up an account with Virgin media, which I can't do, because it needs my Virgin media account number and area ref, and I don't have one!Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. 1/help for specific device where Web Safe is not working. Security matters. To see if the correct DNS is being used by a device go to and confirm the reported AS Name is Virgin Media. In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. Learn more Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say. Please can you look into my settings from your side too. Jim__d. 168. if Hub is in modem mode and third party router is used then configure router to use Virgin Media. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. com and we’ll look into them. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Bypass Child Safe & Virus Safe. Joining in. Simply press 1 when you get through to the automated menu, and you'll be put. Virgin have agreed to switch to network-level filtering of content in early 2014. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. Virgin Media takes online safety seriously. Networking and WiFi. Click on Manage Web Safe. Web safe provides ultimate protection when using the internet. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. Find out more about our fastest, smartest, smallest TV box. Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. 0345 6000 789 * from your child’s phone to turn on parental controls. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Switch on Child Safe. Broadband. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Learn how you can change Web Safe settings to turn Child Safe off. Currently the child safe settings are completely inactive at my home - this is a child safety issue and should have been fixed far more quickly than this. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. We created Web Safe for our customers to make browsing safety a no-brainer. Parental controls are a set of tools designed to protect and keep children safe online. com. If you want to know more, the updated sections are 6. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Advanced threat protection without all the admin. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. Changing DNS on your device is the best option VM have other DNS 194. Sorry to hear of the issues with the web/child safe. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. I can't do this. We'll go over how to set up the filter, what. To get around this, you need to turn Web Safe off. Bypass Child Safe & Virus Safe. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. Vonage 2nd line. . Move message to Spam folder (default) Flag a message as. 1) I thought the results wouldnt show but they did. Stay safe online. Up to 3 WiFi Pods if needed. Please enter your email. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. Thankfully, Virgin Media email has automatic spam controls which block emails that have been identified as spam. virgin. We would like to show you a description here but the site won’t allow us. To turn off your guest WiFi network, visit your network settings by entering 192. This includes restricting children from accessing inappropriate or adult content. They also can clog up your inbox and make managing your emails a real chore. Using Web Safe with Virgin Media - 3806298. Child Safe not working in Security matters 3 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; MISOLD AND DIRECT DEBIT SET UP WITHOUT CONSENT WITH O2!!! in Security matters 16-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023Other features include Web Safe, F-Secure SAFE and the usual DHCP and firewall which can be tweaked. 220. com which is - 5311806. Click: My Apps. 0 Kudos. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 220. Options. £8p/m extra or included with Gig1 or Volt. And finally, you can add timing restrictions. Virgin TV V6 Box - Awesome Entertainment | Virgin MediaVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Surfshark: The best budget VPN for Virgin. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Virgin Media. Access your bills, diagnose faults and manage your package. Networking and WiFi. All Rights ReservedVirgin Media takes online safety seriously. Virgin Fibre Areas only. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. Once logged in, select ‘My apps’ tab’. And finally, you can add timing restrictions. If you want to know more, the updated sections are 6. AtlasVPN: A fast and secure VPN that is great for streaming. Thirdly, Virgin Media. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Adjust the settings according to the level of protection you want. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. 65% of young people aged 11-16 are in favour of the. Web Safe is not automatically turned on for customers joining before this date. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. Up to 3 WiFi Pods if needed. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you. Remember that parental control settings are only one part of online safety. With easy setup, get your fibre-optic deal now. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. ; Click Next. If you need more licenses for your F‑Secure subscription you can follow these guidelines: Log in to My F‑Secure with your account username and password. 100. See for more details. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. These are two settings — Virus Safe and Child Safe. It is turned on but it is not blocking websites. Welcome to Virgin Media’s help and support page. 8. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. 100 and 194. Please enter your email. It guards against and cleans up cyber threats, including viruses, worms, Trojans, and. WiFi on the London Underground: Activation required. You need F-Secure SAFE – our award winning internet security package. Go to the following page, scroll down and click on the "Visit TV GO online" icon which will take you to the webpage to register and install the web app. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls?. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 0 you will need to use 192. Virgin Media also offers an additional security tool called F-Our Virgin TV V6 box, where awesome entertainment comes together. Staying safe online with Virgin Media Web Safe. Web Safe is not automatically turned on for customers joining before this date. Up to 3 WiFi Pods if needed. Reply. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. My Virgin Media makes managing your account easier with all your information in one place. Tested it out today via a simple Google search. Either the customer can't move the sliders or they can but without effect. Reply. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. The web filters introduced by ISPs use network-level filtering of broadband connections to block access to adult and illegal content. The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Lee_R. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Is a VPN installed on your Inspiron 5559, and do you have any third-party software like McAfee WebAdvisor or an app provided by your ISP (e. To get around this, you need to turn Web Safe off. 0 Kudos. These are two settings – Virus Safe and Child Safe. 4. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. ; Click the Buy more button. in/myVM . WiFi on the London Underground: Activation required. sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder. Includes a 30-day money-back guarantee so you can try it risk-free. If you're still having issues changing your settings, please let us know. . Virgin Media customers can get unlimited online protection. For more tips on how to keep your kids safe online, visit Internet Matters. Re: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks agoThen from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Best VPNs for Virgin Media. Just bear in mind this would reset everything. My Virgin Media App. ; Click Next. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. See full list on my. The filters can automatically block pages by IP addresses or by examining keywords. Welcome to the community and thanks for taking the time to post your issue on the forums. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Does fibre need a new router?. Excludes broadband faults and broadband network outages. A managed firewall solution dramatically reduces the size of that problem, easing the pressure on already stretched IT departments while. Currently the child safe settings are completely inactive at my home - this is a child safety issue and should have been fixed far more quickly than this. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. As a new customer, you'll be able to take advatage of a free, three. All devices would need to be re-connected to the WiFi. 10. Regards. For fraudulent e-mails, forward to phishing@virginmedia. Filtering was switched on by default for new customers in May 2018We would like to show you a description here but the site won’t allow us. VPN Apps for all devices and unlimited simultaneous connections. Find out more about our fastest, smartest, smallest TV box. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Virgin Media; My Virgin Media; Shop; Help;. If you need more licenses for your F‑Secure subscription you can follow these guidelines: Log in to My F‑Secure with your account username and password. on 09-09-2023 11:35. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. Thank you for your first post and I'm sorry to hear that you're having some issues with amending your Web Safe settings at the moment! I'll be more than happy to help via Private Message. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. When I go to the Web - 5155296. @ntlworld. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. When prompted, enter the settings. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. run the Standard test and confirm the. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Virgin Media Web Safe was launched in February 2014. Compare our best Fibre broadband deals in your area with average download speeds of up to 1130Mbps. 6 - 6. It works with any device connected to your home network to block websites with viruses or. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Vodafone Makes sure your dns settings on your computer are manually set - 8. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Virgin TV V6 Box - Awesome Entertainment | Virgin MediaOur Virgin TV V6 box, where awesome entertainment comes together. VM BB TV Landline. Re: Can’t access web safe. Networking and WiFi. VPN Apps for all devices and unlimited simultaneous connections. At least 30Mbps download speeds in every room or £100 one-off credit. Try computers with Cisco’s OpenDNS using 208. Virgin Media also offers an additional security tool called F-Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Can anybody review my website:. VodafoneMakes sure your dns settings on your computer are manually set - 8. Expand the Email option. How to access advanced settings. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. And finally, you can add timing restrictions. Follow these easy steps: 1. For fraudulent e-mails, forward to phishing@virginmedia. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. com, I get the "Virgin Media has blocked this website" screen. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. 1 on your browser. not the VM Hub. Further exclusions & legal stuff apply. If the AS Name does not contain Virgin Media then:. Virgin Media accepts no responsibility for personal online activity. 9. Virgin Media Business can support your organisation’s digital transformation journey by helping you move to the cloud securely. Find out more about Web Safe. Try. Access your bills, diagnose faults and manage your package. How to turn on Child Safe. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. For fraudulent e-mails, forward to [email protected] Media is the market leader in the UK when it comes to broadband speeds, with average downloads of 1130Mbps from its range-topping Gig1 package. We created Web Safe for our customers to make browsing safety a no-brainer. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Built to keep internet nasties away from your home devices, Virgin Media Web Safe is available at no extra cost with our broadband. Just to set expectations the issues with Child Safe have persisted for over 12 months. For the best protection on your most-used devices, install F. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Access your bills, diagnose faults and manage your package. Bypass Child Safe & Virus Safe. Virgin Media pricing. 123. Get NordVPN - the #1 VPN for Virgin Media. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. Any website unsuitable for children is blocked by default. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. For customers joining from. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Child Safe. Go to your browser settings and click Advanced settings. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. Available with M50 broadband or faster. There are two. Go to Account settings, then Account details b. Web Safe protects against malware and phishing scams that try to infiltrate your devices and steal your personal. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Web Safe turned off but still blocking websites. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. Log in to My Virgin Media. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. It’ll automatically detect and remove viruses, malware, ransomware and spyware. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network.